Shipping Policy
Thank you for purchasing at https://eastessence.sltestteam.shop We strive to provide you with a seamless and enjoyable shopping experience, ensuring your orders are delivered in a timely and efficient manner. This Shipping Policy outlines our shipping procedures, costs, and important information related to the shipment of Yarbo products.
Delivery Timelines
For products in stock, deliveries will be made within 3-8 business days.
For products available for pre-order, deliveries will be made according to the delivery timeframe specified on the product page.
Shipping Costs
We're committed to transparency and convenience, so we're introducing a shipping cost calculator at checkout. This tool will provide an accurate estimate of shipping fees before you complete your purchase. If you need assistance, our support team is always happy to help with any questions or concerns.
Tracking
Once your order is shipped, you will receive an email notification containing a tracking number. This tracking number will allow you to monitor the status and location of your package during transit.
Undeliverable Packages
If a package is deemed undeliverable due to an incorrect address provided by the customer, refusal of the package, or multiple failed delivery attempts, the customer will be responsible for any additional shipping charges incurred for the reshipment of the package.
Delivery Delays
While we make every effort to ensure prompt delivery, unforeseen delays may occur due to factors beyond our control, such as severe weather conditions or carrier-related issues. In such cases, we will do our best to keep you informed and updated on the status of your shipment.
If you have any further questions or need assistance with shipping-related inquiries, please do not hesitate to contact our customer support team at szhouhuihui@gmail.com.